Earned credentials mean something. Ours are earned through demonstrated behavior change, not purchased.
Most training platforms issue certificates. Certificates mean you attended. SHs credentials mean you demonstrate observable, measurable behavior change against a defined standard. Credentials only matter if they can't be gamed. Every tier requires evidence—observed practice, portfolio documentation, assessed capability, and peer feedback. The credential carries weight because the process to earn it is rigorous and verifiable.
Precise definition of Social Health. First Connection Currency Tools. Behavioral evidence that deliberate relational work changes how interactions land.
Modules 1–2 (7 hours total)
7-day behavioral log + 30-day commitment naming two specific behavioral changes
1 live session (3.5 hrs) + 7-day practice
2 years. Renewal: Refresher session + updated commitment
Master the Communication Toolkit. Handle hard conversations without triggering threat response. De-escalate conflict. Feedback that lands and trust survives the exchange.
Modules 3–5 (16 hours total) + prerequisites
Social Health Certified (Tier 1)
2 observed role-plays scored against rubric + 3-deployment workplace log + 10-dimension relational systems map
3 half-day sessions over 2–3 weeks + 90 days of application
2 years. Renewal: Refresher + updated application log
Interrupt self-criticism patterns that drive avoidance. Build regulated presence under sustained pressure and high-stakes negotiation. Design peer networks deliberately. Lead with presence.
Modules 6–7 (24 hours total) + prerequisites
Social Health Practitioner (Tier 2)
60-day portfolio of 5 documented situations + 1 observed coaching conversation + anonymous 360 micro-feedback from 2 direct reports
4 sessions over 60 days + ongoing portfolio practice
2 years. Renewal: Updated portfolio + 360 micro-feedback
Certification to deliver Modules 1–7. Assess Tiers 1–2. Build internal facilitator capacity. Lead scaled implementations across organizations.
Module 8 (full) + certified delivery of Modules 1–7
Social Health Specialist (Tier 3) + 2 years active SHs application
Live teach-back evaluated by Tier 5 mentor + written enterprise facilitation plan + scope-of-practice scenario response + 1 supervised Tier 1 cohort delivery
3-day intensive + 90 days of supervised delivery
3 years. Renewal: Annual calibration session + portfolio of 6+ cohorts delivered
Authority to evolve curriculum within the standard. Certify Tier 4 coaches. Diagnose enterprise relational health across complex multi-site organizations. Hold clinical and high-intensity facilitation judgment.
All 9 modules + curriculum stewardship authority. SHs-only credential. By invitation only.
Social Health Coach (Tier 4) + minimum 2 years active program delivery + exceptional demonstrated judgment
3+ Tier 4 coaches certified under supervised oversight + enterprise case study + final review by SHs Standards Governing Body
6–12 month mentorship under sitting Tier 5 mentor
Ongoing. Continuous active stewardship. No expiration.
| Dimension | Tier 1 — Certified | Tier 2 — Practitioner | Tier 3 — Specialist | Tier 4 — Coach | Tier 5 — Master |
|---|---|---|---|---|---|
| Duration | 1 session + 7 days | 2–3 weeks | 60 days | 90 days | 6–12 months |
| Format | In-person or live virtual | In-person (role-plays) | In-person preferred | Intensive + supervised | Mentorship |
| Cohort Size | 1–25 | 8–16 | 6–12 | Selected candidates | Individual progression |
| Evidence Required | Behavioral log + commitment | 2 observed role-plays + log | Portfolio + 360 feedback | Live teach-back + supervised cohort | 3+ coaches certified + case study |
| Validity | 2 years | 2 years | 2 years | 3 years | Ongoing |
| Authority | Self-awareness | 1:1 facilitation | Team leadership | Deliver & assess | Evolve curriculum |
Not self-reported. Facilitators observe role-plays, workplace application, and team impact. What happens in the room matters more than what participants say happened.
Documented examples of relational capability applied in real contexts. Situations, decisions, outcomes. Peer and team feedback on impact. This is verifiable.
Every tier assesses against the same defined rubric. Consistency of standards across facilitators, organizations, and years. The rubric protects fidelity.
Which tier makes sense for your role? Schedule a 30-minute walkthrough to explore the pathway.
Schedule 30-Min Walkthrough Explore the 9-Module Curriculum